- ‘Bright Willis – COVID-19 Statement – January 2021
In line with the latest Government guidelines, Bright Willis staff are now working remotely.
Whilst our phone lines are operating as normal, there are also further ways to contact us, which may be easier for you;
Should you wish to log a maintenance issue or have a general enquiry, please visit our website (www.brightwillis.com) where you can access our repair portal, login to your leaseholder portal or send us an email. If you need to speak to someone, please send an email with your contact details and query, and this will be directed to the relevant person to contact you accordingly. The repair portal and emails will be monitored by employees during normal working hours.
In case of emergency, our emergency numbers will be operating as normal, and these are as follows;
Midlands & Southern Emergency Numbers: 07958 901795 or 07831 754385
Northern Emergency Number: 07962 351326
Thank you for your continued co-operation and patience during these unprecedented times.’
Bright Willis Limited is authorised and regulated by the Financial Conduct Authority in respect of insurance mediation activities. Registered in England at 1323 Stratford Road, Hall Green, Birmingham, B28 9HH with Company No. 4267325.
We are covered by the Financial Ombudsman Service in respect of insurance mediation activities. You can find out more at www.financial-ombudsman.org.uk
|Financial Ombudsman Service: our homepage|
The Financial Ombudsman Service is a free and easy-to-use service that settles complaints between consumers and businesses that provide financial services. We resolve disputes fairly and impartially, and have the power to put things right.www.financial-ombudsman.org.uk