“Over the 55 years of being a Lessee, I would like to convey, that Bright Willis are the most empathetic of all our Managing Agents. You listen, advise accordingly, and always do what’s best for us. This has been my experience ever since Bright Willis took over the management of our Block. I wish to thank you for your usual support at all times.”

Leaseholder, Belgrave House, May 2019

“A G Estates oversee a 42 unit development in the Edgbaston area of Birmingham and for the last 20 years have used Bright Willis as Managing Agents. The Directors have found Bright Willis to be always professional, well organised and supportive in all aspects of their work including financial controls and maintenance planning. Emergency issues have been resolved promptly and effectively by their approved contractors.

A G Estates undertook a 999 year Lease Extension process for all the properties in the development concluding in June 2019 and the team at Bright Willis were instrumental in liaising with legal representatives and the Leaseholders to successfully complete this project on time and in budget. Key members of the Bright Willis team are contactable at short notice and will respond promptly to queries and issues that may arise in the development.”

Director, A G Estates, June 2019

“Bright Willis manage a large number of flats on behalf of our clients and our relationship with them has existed for more than 15 years. We have always found them to be extremely professional, organised and diligent in their management.”

Freehold Managers PLC, June 2019

“Bright Willis has managed our development of 38 properties for over 20 years. They turned our finances around from a big deficit to financial stability. They are friendly, professional, knowledgeable and efficient. We recommend them.”

Directors, Lakeview (Kings Langley) Limited, June 2019

“Our private retirement estate comprises 13 freehold houses/bungalows and 2 leasehold apartments. All residents pay the same service charge and enjoy the same services.
 
In 1999 the residents appealed to the Leasehold Tribunal to become self-managed because the Managing Agents were providing appalling service and the service charge was increasing disproportionally. The Tribunal found in their favour and Bright Willis were appointed as the new Managing Agents.
 
We have enjoyed 20 years of excellent service from Bright Willis who have consistently attended to any problems and have provided great support to our directors with ongoing focus on containing costs and minimising the service charge. For example, savings made in 2018 have allowed us to reduce the service charge for 2019 by £10 per month.”

Director, Warwick Grange Solihull Ltd, June 2019